Frequently Asked Questions

What types of products do you offer?

We offer a wide range of skincare, makeup, hair care, and wellness products. From anti-aging creams and collagen serums to vibrant makeup and nourishing hair care, our products are designed to enhance your natural beauty.

What is your shipping time?

Orders typically take 12 to 15 business days for delivery, depending on your location. Once your order ships, you’ll receive a tracking number to follow your package’s journey.

How do I place an order?

Placing an order is easy! Simply browse our website, select the products you’d like, and add them to your cart. Then, proceed to checkout, where you can review your order and choose your preferred shipping method.

How can I contact customer service?

For any inquiries or assistance, you can reach out to us at nigarebrarokc@gmail.com. Our friendly support team is always here to help!

Are your products safe to use?

Absolutely! All our products are formulated with high-quality, safe ingredients. We adhere to stringent quality control standards to ensure that each product meets your beauty and skincare needs without compromise.

Do you offer returns or exchanges?

Yes, we have a 30-day return policy. If for any reason you're not satisfied with your purchase, please contact us at nigarebrarokc@gmail.com, and we’ll guide you through the process for returns or exchanges.

How do I stay informed about new products?

To stay up-to-date on our latest products, offers, subscribe to our newsletter.

What payment methods do you accept?

We accept a variety of secure payment methods, including credit/debit cards, PayPal, and more. All transactions are processed securely.

Do you have a mobile app?

At the moment, we don’t have a mobile app, but our website is fully optimized for mobile use, so you can shop seamlessly from any device.